Questions, answered.
Ordering, QC photos, payments, warehouse handling and shipping — explained with links to LoveGoBuy’s official information.
01What is LoveGoBuy?
LoveGoBuy is a shopping agent for purchasing goods from China and arranging warehouse handling and international delivery.
02Which marketplaces does LoveGoBuy's guide mention?
Its purchasing guide names Taobao, Tmall, 1688 and Weidian.
03How do I start with a product link?
Paste the source product URL into LoveGoBuy's search field, then check the listing and available options.
04Does the official LoveGoBuy website offer image search?
The official homepage describes photo-based product search. That does not mean every independent spreadsheet website provides the same feature.
05When should I select the size and color?
Review the product's available options before adding it to the cart or submitting the order.
06Is paying for an item the same as paying international shipping?
No. The official guide treats item payment and later international parcel payment as separate steps.
07What is domestic shipping?
It is delivery from the seller to LoveGoBuy's warehouse, included in the official explanation of item cost.
08Is a catalog price my complete delivered cost?
Do not assume so. The official fee explanation separates the product, domestic delivery and international shipping components.
09What affects international shipping cost?
LoveGoBuy's fee guide identifies weight, shipping method and destination. Use the current estimator for your parcel.
10What should I prepare for a shipping estimate?
Prepare your destination, parcel weight, dimensions and goods category. More accurate inputs make the comparison more useful.
11Why can a light parcel still be expensive?
Parcel dimensions can affect chargeable weight. Check the selected route's own rules instead of assuming every route uses one formula.
12Why might the estimator show no available route?
Oversize or overweight parcels can lack eligible routes. Recheck your inputs and current route limits before choosing parcel contents.
13Does LoveGoBuy mention parcel rehearsal?
The estimator recommends rehearsal for more useful parcel weight and volume information. Check availability and terms in your account.
14When are warehouse photos taken?
The guide places photography and inspection after an item reaches the warehouse.
15Where does the guide tell me to find warehoused items?
Open User Center, then Warehouse.
16What does the inspection answer say is checked?
It describes visible color, requested size and significant damage checks, with limits on fine details.
17Are electronics powered on during inspection?
The help center describes exterior and accessory checks, not functional testing by powering on.
18Do QC photos prove authenticity or long-term durability?
Do not treat a photograph as that proof. Independent advice: separate visible observations from questions that require other evidence.
19Should I always choose my usual size?
Independent advice: use that product's measurements and size chart. A familiar size label alone does not establish the fit.
20Can I combine warehoused purchases?
The guide describes selecting stored items and consolidating them for shipment.
21How does parcel submission work?
Select warehouse items, enter delivery details and choose a delivery service before paying international shipping.
22Where can I follow my parcel?
The official guide directs buyers to the Parcels page.
23How long can I keep goods in the warehouse?
Check the deadline and storage terms shown for your items in your account. We have not verified one universal free-storage duration.
24Can every item be returned?
No universal return entitlement is established. Eligibility depends on seller agreement, item condition and the applicable order deadline.
25Are returns always free?
Do not assume that. The help center describes conditional service charges and possible domestic return-shipping costs.
27Can I change an order after submitting it?
The help center distinguishes seller dispatch status. Ask support about your exact order before assuming it can be changed.
28Why might an order show an outstanding balance?
The help center mentions seller-price adjustments, particularly domestic delivery. Check the order's explanation before paying.
29When should I raise a problem with a warehouse item?
Review it promptly. The published help describes a five-day stock-in return window; confirm your order's current deadline and eligibility.
30Which payment method should I expect at checkout?
Use the options currently offered in your account and review their displayed terms. We have not verified a universal payment-method list.
31Does LoveGoBuy mention multiple currencies?
Its homepage advertises multi-currency payments. Check the actual checkout currency and total before confirming.
32Is a coupon mentioned in a guide guaranteed to work?
No. Independent advice: verify the current promotion's eligibility, minimum spend and expiry directly on LoveGoBuy before budgeting for it.
33Where can I contact official support?
The official contact page lists support@lovegobuy.com and additional support channels. Include the relevant order reference when asking for help.
34What should I check if a product link opens incorrectly?
Independent advice: compare the original URL, marketplace and product ID. Then try the complete source link in LoveGoBuy's search field.
35Can I rely on a universal delivery time quoted by a spreadsheet?
No universal delivery promise was verified. Independent advice: check the current route information for your destination and parcel.
36Are another buyer's QC photos the same as photos of my order?
No. Independent advice: use your own warehouse order photos for the item you will receive; public images provide context only.
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